MAGICAL Spring Time Scripts
Here are the exact conversations I had in the last two days to book appointments.
You'll see that some ignore me. When I get ignored, I just remind myself they are busy, at work or didn't get my text. Either way, I message SO MANY people that I wouldn't actually be able to handle ALL THE VOLUME if everyone responded, so I pray that not everyone responds. I do believe it's in God's hands and he puts the people in front of us that we are meant to meet or that will lead us to the people we are meant to meet. So if they don't respond or say no, that's a blessing because it would have been time wasted. And WE can't waste time because WE are on a mission to change the lives of SO MANY WOMEN around the world by sharing these incredible products and this insanely awesome opportunity and WE can't waste a second! I get SO fired up about the possiblities that lie ahead for me and you. It's truly a gift to be a part of this company. Anywho..without futhur ado, my texts...
This one said YES
Me: Hi Mildred! How are you? I just got my new spring products in and I need a few guinea pigs to give feedback on them so I can determine what to stock. Thought I'd ask you! Wanna be my guinea pig? Hugs, Michelle 5:22 PM
Mildred: Sounds great !! I really would love too! 6:34 PM
Me: Awesome. How's Thursday night look for you? 6:30 to 8? 9:41 PM
I hear CRICKETS for two days...aka SILENCE.
Me: Hi Mildred! I'm setting up my spring guinea pigs and I know you were interested in helping out too. Let's see..I have this Thursday at 6:30 or Saturday at 1pm. Do either of those work for you love? Thanks again! Cant wait to catch up..been FOREVER. 12:17 PM
Mildred: Lets do sat can we make it 130 might be a few mins behind at 1 1:45 PM
Me: Any chance you could do 2:30 to 4pm instead? That would be perfect if that works for you? 2:35 PM
Mildred: Sounds perfect !! 2:48 PM
Me: Sweet. Okay, I have you confirmed for 2:30 to 4pm on Saturday which is Global Makeover Day so you are going to be treated like a princess. We are trying to break a record for having the most makeovers in one day. If you can rally 2 friends to join you, I'll hook you up with a free product from the Mary kay at Play line too :) I'll text you my address. 2:50 PM
Me: My address for Saturday is: 1 main street, Anytown. And makeovers start right at 2:40, so I'll see you at 2:30. Thanks love!! See you Saturday :) 2:51
How did I remember to follow up with her after two days of silence?
1. I had her name on a line in my notebook page that was labeled at the top "Spring Makeover Guinea Pigs Interested" with her name.
2. There was no sticker next to her name which means, she showed an interest in being a guinea pig but didn't set a date yet.
3. No sticker reminded me to follow up with her.
4. Once we set a date, I give her a sticker.
5. My goal is that everyone gets a smiley face sticker next to their name.
6. And I feel like I've done a job well done when I get a sticker :) Like I'm a little school girl or something. ha!
This one said YES.
Me: Hi Missy! How are you? I just got my new spring products in and I need a few guinea pigs to give feedback on them so I can determine what to stock. Thought I'd ask you! Wanna be my guinea pig? Hugs, Michelle 5:18 PM
Missy : Sure! Sorry havent been in touch! 5:19 PM
Me: Awesome. How's next week Thursday night look for you? 6:30 to 8? Or is this Sunday afternoon better? 9:46 PM
Missy: Next week, thursday! 9:48 PM
Me: Okay awesome..let's do Thursday at 6:30. I will just ask a few people to come and give feedback on the new line that night. Good for you? And you're welcome to bring a friend or two that likes make and would be good at giving feedback 12:26 PM
Me: I put you in my Calendar for Thursday, March 6th at 6:30pm :) And just let me know as it gets closer if you want me to save spots for anyone else love :) Thanks! Michelle :) 12:36 PM
Missy: Ok cool!!! 12:37 PM
Me: Thanks so much! See you then! 1:01 PM
Two days later....
Me: Hi Missy! Just reconfirming your spot for Thursday march 6th (in two days) for a makeover with the new spring line. Thanks for coming and giving feedback. I've actually sweetened the pot a little here...for anyone that brings friends...If you can rally two friends or family (anyone really) to join you, I'll hook you up with a limited edition Mary Kay at Play product as a gift. :) See you Thursday! Hugs, Michelle 12:15 PM
So far, I haven't heard back from her. The event is two days away.
So tomorrow I will write, "Hi Missy! Just wanted to check in to make sure Thursday at 6:30 still works for you to be a guinea pig for me for the new Mary Kay line? I've reserved you a seat and still have a few more openings if you wanna bring friends along too. Let me know love! Thanks! Michelle"
Let's say on the day of the event I haven't heard from her and it's been two days since we last chatted.
I say this, "Hi Missy! Just wanted to reconfirm. I have you down for today at 6:30 for a makeover but haven't heard back..just wanted to make sure everything is okay? If I don't hear from you by 2:30, I'll assume we are rescheduling and I'll cancel my sitter. But if you CAN make it, just let me know by 2:30 love. I hope to see you and I pray everything is okay! Hugs!"
I never sit around waiting and wondering if someone is going to come. I also never drive to someone's home if I haven't talked to them (live or by text) that day.
This one said NO.
Me: Hi Theresa! How have you been?! It's Michelle with Mary Kay :) I just got my new spring products in and I need a few guinea pigs to give feedback on them so I can determine what to stock. Thought I'd ask you! Wanna be my guinea pig?? Hugs, Michelle 12:32 PM
Theresa: Thank you for the offer but i don't i fit it into my schedule. resesrch paper. however, i do need more concealer, the same color i bought last time, and that exfoiliating cleaner that i also bought last time.
Me: Good luck on the research paper love. I remember those days. You are a beige 1 concealer and your cleanser Timewise. Total is $32.40 and if you spend just $6 more you get a free travel set that has eye makeup remover, mascara and a makeup bag. Need to restock anything else? Great to hear from you!
Theresa: i meant the $55 cleaner set that my funny friend and i tried last time. is that the same thing? 12:23 PM
Me: Oh got it..the Mircrodermabrasion...it's like the aluminum oxide crystals that get deep into your pores and clear everything out? That one? That stuff is insanely amazing..im obsessed
Theresa: yes thats the one. Do you want me to text you my credit card info?
Me: You can call my private office line if you would feel "safer". I only check it. That is xxx-xxx-xxxx. You'll hear my voice on the machine. It's $64.80 and you get the free eye makeup travel kit too plus a gift card..(they are new and super cute).
Theresa: ok i will do that right now
Me:: Okay! It's out the door in 3 minutes to you :) Thanks again Theresa! Get an A+! :)
Theresa: thank you! have a great day! 12:38 PM
This one said YES.
Me: Hi Allie! How have you been?! It's Michelle with Mary Kay :) I just got my new spring products in and I need a few guinea pigs to give feedback on them so I can determine what to stock. Thought I'd ask you! Wanna be my guinea pig?? Hugs, Michelle 12:01 PM
Allie: Yeah sure id love to! 12:02 PM
Me: Yay! Thanks love! Any chance...Are you free on Thursday night at 6:30 or is Saturday at 1pm better? 12:03 PM
Allie: Yeah 630 should be fine! 12:03 PM
Me: Sweet. Done deal. And...If you can rally two friends or family (anyone really) to join you, I'll hook you up with a limited edition Mary Kay at Play product as a gift. :) Sound good? I'll text you my address too :) 12:04 PM
Allie: Yeah sure I'll ask someone! :) 12:05 PM
Me: Sweet. YOU ROCK. :) Okay, so you are confirmed for this Thursday at my makeup land in AnyLake. 1 Main Drive. It starts at 6:30 and ends at 8. I'll have all the new products for you to give feedback on. Thanks again Allie! I'll reach out tmrw to get a head count from you. 12:09 PM
For someone that books this fast and easy, I always follow up with multiple reminders to make sure it landed in her calendar.
Reminder one goes out the day before the event: Hi Allie! Thanks again for being a guinea pig for the new Mary Kay line for me. I'm just planning the night out right now and reserving seats. Did you want to save seats for anyone else? Thanks love! Michelle
Reminder that goes out the day of the event: Hi Allie! Excited to see you tonight at 6:30! Still work for you? And still bringing 3 guests? Thanks again! We start makeovers right at 6:40 so as long as you are here by 6:30, that's perfect!
This one said NO.
Me: Hi Rebecca! I just got my new spring products in and I need a few guinea pigs to give feedback on them so I can determine what to stock. Thought I'd ask you if you want to rally a few friends to be my guinea pigs?? Hugs, Michelle 4:40pm
Rebecca: So sorry, I'm not interested.
Me: Aww okay! That's totally cool! Thanks so much for the reply back and have a beautiful day! Hugs, Michelle
This one said YES and still firming up details.
Me: Hi Ashley! I just got my new spring products in and I need a few guinea pigs to give feedback on them so I can determine what to stock. Thought I'd ask you if you want to rally a few friends to be my guinea pigs?? Hugs, Michelle 4:40pm
Ashley: That sounds like it could be fun. I could talk to kris too. Just let me know when and where. I don't know if you want to come to my house or whatever works best.
Me: Awesome! Sorry for the delay I was at the gym. :). Yes totally invite kris! I'm am doing them at my house on Thursday night and Saturday at 1pm but I do travel If you had two or three girl that would want to be guinea pigs too. What's easier for you? Coming to me or me comin to you?
Ashley: Sorry. I left my phone at home. I would like to come to your house on Saturday at 1. I just have to ask kris.
Me: okay that would be perfect. I'll pencil you in for Saturday at 1...and let me know about Kris. If you bring two friends, I'll throw in a free Mary Kay at Play gift for you (it's our new line and it's so fun!) Thanks again! I can't wait to catch up! 9:57pm
I will send her a follow up text in the morning like this:
Hi Ashley! Looking forward to Saturday! I penciled you in for 1pm...did that work for Kris too? Did you want me to save seats for anyone else? Thanks again love! I can't wait to show ou the new spring line. It's amazing....! Hugs, Me
When I text the wrong number....
Me: Hi Melanie! How have you been?! I just got my new spring products in and I need a few guinea pigs to give feedback on them so I can determine what to stock. Thought I'd ask you if you want to rally a few friends to be my guinea pigs?? Hugs, Michelle 3:34 PM
Melanie: You have the wrong number. 3:54 PM
Me: Whoopsie sorry! Have a nice day. 6:57 PM
Melanie: You have a nice evening. 7:14 PM
When I get ignored... P.s. It's 7 out of 10 ignore me.
Me: Hi Bonnie! I just got my new spring products in and I need a few guinea pigs to give feedback on them so I can determine what to stock. Thought I'd ask you if you want to rally a few friends to be my guinea pigs?? Hugs, Michelle
It's a blessing.
Maybe she is busy.
Maybe she changed her number.
Maybe she forgot to reply.
Sometimes I'll text her three days later and say this:
Hi Bonnie! It's Michelle with Mary Kay. Not sure if you got my text a few days ago about being a guinea pig for our new spring line...? If you're interested, shoot me a message back. If not, that's cool too! Thanks so much!
Sometimes I'll send her the same message on Facebook as a private message.
Sometimes I'll email her.
Sometimes I don't message if I'm SO BUSY with new bookings.
And I never worry about how it pans out cause it's in God's hands and He is in control. My goal is to be pleasantly persistent without being annoying. So I always give them an out by saying, "If not, that's cool too!"
I am always honored when someone tells me that I am one motivated Mary Kay lady which means they hear from me once a quarter and they respect my work. So BE MOTIVATED and DEDICATED and PLEASANT they will remember you and will refer friends to you. You never want someone to ask you, "Do you still sell Mary Kay?" It should be VERY CLEAR that you still sell Mary Kay by your texts or calls sent to them once a quarter asking them to participate in something.
This YES turned into a party by the way I asked her...
Me: Was gonna ask you the other night...I just got my new spring products in and I need a few guinea pigs to give feedback on them so I can determine what to stock. Thought I'd ask you if you want to rally a few friends to be my guinea pigs?? Hugs, Michelle 12:03 PM
Heather: Sure. Can you do a sunday early evening say 530/6 12:05 PM
Me: Yeah, totally...5:30. Best if I come to you or you come here? 12:05 PM
Heather: I am thinking my place but let me ask couple of gals. 1:32 PM
Me: I could do Sunday the 16th or the 23rd of March. What's good for you? 2:42 PM
Heather: Prolly 23 rd at this time 3:51 PM
Me: Sweet. Okay let's do the 23rd at 5:30 at your place. I can send out adorable invites. Wanna send me addresses and I'll take care of inviting everyone? 6:58 PM
Heather: Okay cool. Thank 7:12 PM
I will text her tomorrow and say, "Hey girl! Excited for the 23rd. I lined up a sitter so we are all good to go. I have my assistant coming tomorrow to mail out invites. Any chance I could get your guest list by tonight so I can have it ready for her? My new mailed invites are super cute and we get a better attendance when they have it on their fridge for some reason..it's like a good reminder or something. Chat soon!"
This is very very very COMMON...the unfinished conversation...
Me: Hi Bonnie! I just got my new spring products in and I need a few guinea pigs to give feedback on them so I can determine what to stock. Thought I'd ask you if you want to rally a few friends to be my guinea pigs?? Hugs, Michelle 3:32 PM
Bonnie: Sure! 5:14 PM
Me: Okay awesome. Are you free Thursday night at 6:30 or Saturday at 1? 6:53 PM
I hear CRICKETS....
Here's how to handle.
1. Make sure you write her name in a notebook of "Spring Makeover Guinea Pigs Interested." This is just a list on notebook paper with her name to remind you she is interested.
2. She gets a sticker next to her name when she has booked her date finally.
3. No sticker means you need to follow up.
This is what I say tomorrow or the next day, "Hi Bonnie! Sorry I forgot to follow up last night! Ok, so happy you want to be a guinea pig for me for the new spring line. I'm setting up my schedule for this week and next. Is this weekend good for you or would next week be better?"
Still hear crickets? This is what I would say two days after that, "Hi Bonnie! Sorry I didn't follow up, but I have you on my little list here of guinea pigs for the spring line. Are you still able to swing it or should I open your spot up to someone else? Either way is cool! I know how busy life gets! Chat soon! Hugs :) Michelle"
Still hear crickets? I'd move on. Or you can try to message her on Facebook if you want to give it one last shot.
This is a YES...
Me: Hi Nicole! How are you? I just got my new spring products in and I need a few guinea pigs to give feedback on them so I can determine what to stock. Thought I'd ask you! Wanna be my guinea pig? Hugs, Michelle 5:46 PM
Nicole: Hi Michelle, how have you been? Are you enjoying motherhood? I know Kelly is enjoying her little one and she is beautiful. It will kill her to come back to work. So you need some guinea pigs. What do I have to do? 6:17 PM
Me: Hi!! Sorry for the delay! I LOVE being a MOMMY! We get together for an hour and you give me feedback on the new products. Are you free during the week or do you prefer a weekend? 9:43 PM
Me: How old is Kellys's baby?! 9:44 PM
Nicole: Kellys's baby was born in Dec. I think around the 13th. I am usually in the Anyville area Mon. day, and Weds., Fri. nights. I live in Lafall so during the week is better. Of course my schedule does tend to change. 9:52 PM
Me: I'm thinking maybe Wednesday at noon. Work for you? You can message me tmrw too. Thanks! 10:12 PM
Nicole: My schedule for next week comes out tomorrow. I'll text you. 10:13 PM
Next day, I check in....
Me: Hi Nicole! Let me know how your schedule looks for next week, I'm lining up my appointments today. I have Wednesday openings and Friday openings during the day :) 12:37 PM
Nicole: I keep checking on-line for my schedule, it's supposed to be posted on Fri. but I actually might get to work before that happens so I might not be able to let you know until tomorrow. 12:42 PM
Me: that's cool! No rush :) Message me anytime :) 12:43 PM
She doesn't message. So I check in the next day like 30 hours later...
Me: Hi Nicole! Just wanted to follow back up with you. How's your schedule looking for this week? I have some openings during the week and on the weekend too :) 5:11 PM
Nicole: Michelle I'm so sorry I didn't get back to you. We had a death in the family and my 3 nephews have just been so distraught. Next week would probably be better. I'm sure my schedule will probably be: Mon. 10 am, Weds. 4 pm and Fri. 3 pm. 5:17 PM
Me: Wow, I am so sorry to hear that. No rush! Next Wednesday or Friday would work for me. Do you have to be at work at 4 or you can come at 4? 5:23 PM
Nicole: I have to be at work at 3 and 4. I am available during the day. 5:26 PM
Me: How does 2:30 to 3:45 on March 12th, next Wednesday work for you? 6:19 PM
Nicole: Sounds good.Let me know the address. 6:27 PM
Me: Not sure if my text went thru so sorry if this is a repeat. 121 Main Street, Anyville. See you next week :) Thanks! 8:02 PM
Nicole: Thank you, didn't get the first text. See you next Weds. 8:03 PM
Me: See you next Wednesday. Also, totally forgot to mention it but if you have any co-workers or friends that want to join you, the more the merrier. They can also get a makeover with the new line and give feedback. Thanks again! 10:24 PM
And as it gets closer, I will send two more reminders:
Hi Nicole! Looking forward to seeing you in two days! I have you down for 2:30 on Wednesday for your spring makeover. Thanks for being a guinea pig for me and giving feedback! Let me know if any other co-workers want to join you and I'll set up spots for them too and if it's just you, that's great too.
Day of in the morning:
Hi Nicole! See you today at 2:30! I'm all set up for you and lined up a sitter, so my little guy won't be running around us. haha...But I'd love for you to meet Brady too! He loves greeting everyone that comes over... 2:30 still good for you? Thanks again!
Need more time to make bookings?
Here's some ideas:
1. Turn off your TV. That's how I became a director and got a free car.
2. Take your cell phone into the bathroom. Text while on the loo. Oh yes, I'm serious.
3. While at family gatherings, excuse yourself to the bathroom and set a goal to send 20 texts in under 5 minutes while hiding in the bathroom. Flush. P.s I do this ALL the time.
4. While out with friends for dinner, excuse yourself to the bathroom. Go into a stall and send 20 texts in under 5 minutes. My friends NEVER KNOW I do this. And sometimes I've had a glass of wine so it's easier. :)
5. Say NO when someone asks you to join a club you don't want to join, go to an event you don't want to go to, or spend time doing something that isn't good for your life or business. Believe it or not, "NO" is a complete sentence. "NO" frees up time for you to work your business and achieve your dreams.
6. Text while at the gym on the bike.
7. Text while waiting for the doctor.
8. Text while brushing your teeth or blow drying your hair. You will look weird, but you'll look VERY hot one day in your free car.
9. Text while someone drives you somewhere.
10. Text while you get your hair done or a pedicure.
Any down time can be income time with texting. I know this. I use it. I love it and my family thinks I don't work. They just think I used the bathroom a lot...with my cell phone.